The guide
to better
rest
We study how guests sleep in your hotel rooms and tell you what to change.
Most hotel decisions are made around what guests see. What weighs most on their stay, they experience with their eyes closed.
Most hotel rooms are designed to look good in photos. We prepare them to perform in the dark — when the guest can't see anything, but can feel everything.
Sound bleed, a room that heats up at three in the morning, corridor light under the door, the wrong pillow. That decides whether a guest comes back.
What your hotel gets
How the study works →What you do right
What already works in your rooms and is worth protecting.
What you get wrong
What's costing your guests sleep, ranked by impact.
How to fix it
What to change, in what order and with which suppliers.
What we measure
See the standard →- 01Acoustics
Noise through walls, floors, windows, doors and HVAC.
- 02Light
True darkness, and full control in the guest's hands.
- 03Temperature
Guest-controlled, and steady through the night.
- 04Bedding & Textiles
Pillows, mattress and linen: everything the guest touches.
- 05Air & Scent
Ventilation, chemical odors and whether scent helps or hurts.
- 06Guest Experience
What the guest has at hand when it's time to sleep.
- 07Maintenance & Operations
What keeps the room just as good over time.
- 08Technology
What helps, what it costs in noise, and what gets in the way.
For the nightstand
Pillow sleep spray, roll-on oil and inhaler, in travel size. Made by Materia Prima and, for now, sold through its store.
See products →The SPI
The Sleep Performance Index will score sleep at each hotel against 63 criteria, with a badge from 1 to 7. We are building it with the studies we run today. The stars are released when the index is ready.
What it will measure →
Is your property ready to stand out?
Start with the study. We'll tell you what you're doing right, what you're getting wrong and how to fix it.
Book your study ↗